Average Reviews:
(More customer reviews)it fell apart under use. I researched buying a projector for a long time and the x1 looked like the ticket. It had the right price and all of the right options and after unpacking it and setting up the projector it was WOW. Then the problems. A huge grinding noise started and I sent it back to Infocus to be repaired under warranty. Infocus promises a detailed repair report and they replaced a screw. The same thing happened and I sent it back to Infocus and spoke with a nice guy. I said this was a lemon and should be replaced. Not happening. I even offered to upgrade and pay the difference. Not happening. When I got it back at least this time the repair report didn't just say replaced a screw. The unit is doing the same thing out of warranty and I put in for a repair request and thought ..... hmmmmm..... if Infocus couldn't fix it under warranty then why could they fix it out of warranty and I would be out at least 300.00 with no guarantee it wouldn't do it again. So I have a useless unit hanging like a bat on my ceiling.
Did this unit perform? Yes it did. Was extremely happy with it. But then if you can't get it fixed and fixed right then the unit is useless and the lowest rating. I continue to read all of these wonderful reviews and no one has ever mentioned my experience. This leads me to believe that my unit was a lemon and Infocus should have done the right thing. I did write Infocus and told them I would be writing reviews and gave them a week with no response.
P.S. 06/23/2006
The marketing manager of Infocus read my reviews and my experience and have since replaced the unit with a NEW Infocus x-2 at no charge. Works like a charm yet it sometimes still has that metallic grinding noise.
K.Pitman
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CL) U)INFOCUS X1A SVGA DLP PROJECTOR
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